Soft skills.

Soft skills are the major foundation to cope with complexity and future changes.

By soft skills, we must understand so-called “soft” skills. They are now linked to hard skills. Soft skills represent the way we are going to do a job (behaviors and modes of operation), hard skills represent what we are going to do (the heart of our business). 

Soft skills are considered as skills of tomorrow.  They have a high added value compared to the basic cognitive skills perfectly executed by machines. In addition, these skills relate more to our behaviors, modes of reasoning, modes of learning than to technical skills. 

Deloitte predicts that “occupations that value the development of soft skills” will account for two-thirds of all jobs in 2030. 

Some (non-exhaustive) examples of soft skills by The Future Of Jobs 2020
based on a survey of HR managers at the World Economic Forum.
    1. Analytical thinking and innovation
    2. Active learning and learning strategies
    3. Complex problem solving
    4. Critical thinking and analysis
    5. Creativity, originality, and initiative
    6. Leadership and social influence
    7. Use, monitoring and control of technology
    8. Technological design and programming
    9. Resilience, stress tolerance and flexibility
    10. Reasoning, problem solving and ideation
    11. Emotional intelligence
    12. Troubleshooting and user experience
    13. Service orientation
    14. Systems analysis and evaluation
    15. Persuasion and negotiation

These skills of tomorrow, we know that we will increasingly face new upheavals, radical paradigm shifts due to a significant competitive framework for companies, skills will change.

  1. Analytical thinking and innovation
  2. Active learning and learning strategies
  3. Critical thinking and analysis
  4. Creativity, originality, and initiative
  5. Resilience, stress tolerance and flexibility
  6. Emotional intelligence
  7. Persuasion and negotiation

This is the reason Digital In exists: a way of operating, reasoning, ways of learning will play a key role. They will be important for the women and men who must prepare for the future and guarantee, in part, the growth of companies. 

Invest in human capital: The priority.

To prepare for the future, you might as well invest in the first wealth of any company, the people who make it up. The only sustainable competitive advantage for a company is to continuously invest in employees skills.